Renewals can be charged up to five days early. Whatever notice window you thought you had, it is five days shorter than the renewal date suggests.
And the ordinary refund window closes as soon as prescription review completes — not when the medication ships. If you are having second thoughts, the decision point is the review, not the parcel.
The 90-day money-back guarantee has seven conditions
SkinnyRx advertises a 90-Day Money-Back Guarantee. Section 19 of its terms sets out what you must do to qualify. All of it, not some of it:
- Have paid for 90 consecutive days
- Logged your weight in the app every week
- Logged your dose in the app every week
- Lost zero weight over the period
- Still hold an active prescription
- Never have taken a refund or filed a chargeback
- File the claim within 14 days of the 90-day mark
Miss a single weekly log and the guarantee is gone. It is not a satisfaction guarantee — it pays out only if the medication produced no weight loss at all while you documented perfect adherence.
What you get back, and what you do not
| Situation | Outcome |
|---|---|
| You cancel before prescription review completes | Refund available |
| Prescription review is complete | Ordinary refund window closed |
| You are part-way through a billing period | Partially used periods are not refunded |
| You bought a bundled subscription | Not refunded |
| You leave a promotional or committed term early | SkinnyRx can claw back the discount you were given, so a refund may be smaller than the unused portion |
| You meet all seven guarantee conditions | Refund under the 90-day guarantee |
Terms as published by SkinnyRx, including section 19, read in August 2026 and recorded in our SkinnyRx review. Disputes go to individual arbitration with a class action waiver.
How to cancel in a way that holds up
- Do it in writing, even if there is a button. Email creates a timestamp you control.
- Screenshot the confirmation and the policy page as it reads on the day you cancel.
- Check your card statement on the next expected billing date rather than assuming.
- If you are charged anyway, reply to your own cancellation email rather than starting a new thread, so the timestamp travels with the complaint.
For SkinnyRx specifically, count backwards from your renewal date and subtract five days before you decide when to send the email. If you are on a promotional term, ask in writing what the discount clawback will be before you cancel, so the refund figure is not a surprise.
If the price is why you are leaving
SkinnyRx advertises “from $199” for compounded semaglutide and “from $299” for tirzepatide. Those are prepaid-term rates. Month to month, the price is $399, and on the one product where SkinnyRx publishes its full ladder, the twelve-month figure is a single up-front charge rather than a monthly plan.
If you signed up expecting a monthly bill and received a term charge, our SkinnyRx review walks through where that is disclosed. SkinnyRx vs Bodybuilding Health+ compares it against the one provider here that publishes every tier openly.
Providers with a cleaner exit
Trimi Health — $99 a month, the same at every dose, no term commitment, and the only refund policy we have read that returns the consultation fee as well as the medication cost if a clinician declines you. CoreAge Rx — sold as one-time orders with no early-renewal window, though CoreAge’s FAQ and its 13 August 2026 refund policy now disagree over whether anything renews.
Flat $99 at every dose — Trimi ↗Nothing to cancel — CoreAge Rx ↗
Both links above are affiliate links. Ordering on this site is never sold; see our affiliate disclosure.
Related
- Full SkinnyRx review
- SkinnyRx vs Bodybuilding Health+
- How to cancel a GLP-1 subscription — every provider
- GLP-1 refund policies compared